Support Services

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Ramona Patts

 Ramona P. Patts,
Administrator

The year 2012 felt the impact of technology on all responsibilities of this Division. Each area of responsibility, whether it be Weights and Measures, Public Safety RF System(Radio), Field Section(telephony), License Section, Public Safety Network or Operations, technology has been implemented or updated to help improve our job tasks, response times or alleviate maintenance problems.

With new updated databases, updated VoIP telephony, rebanding of the radio system, electronic data gathering, automated processes for letters/mailings, wireless data capture from the field, and the upgrading of the 911 system(preparing for acceptance of text messaging and video into the 911 center), we have moved this Division into the 21st century.

These new systems will allow us to better serve our internal and external customers whether it be through on-line payments/applications, emailing invoices/receipts, electronic signatures or just plain information sharing.
Our mission is to help our customers any way we can and technology will make that easier and faster for all.

The following are the accomplishments of Communications, License, and the Weights & Measures Sections:

Communications Section Accomplishments


License Section Accomplishments

  • License Section generated $1,263,966.44 in total revenue and processed a total of 35,122 license transactions in the year 2012.
  • Alarm Unit Activity-Tracked 12,298 Division of Police false alarms and 92 Div. of Fire.  Collected $274,750.00 in penalties from negligent alarm users. 
More about License Section Accomplishments


Weights & Measures Section Accomplishments

  • The Weights & Measures Section inspected and tested 12,270 measuring devices (scales, gas pumps, taximeters, laundry dryers, parking clocks, vacuums, car washes, and vehicle tank meters) in 2012. 308 devices were rejected and taken out of commercial use until repaired, 282 were faulty re-inspections, and 293 were regular re-inspections.

More about Weights & Measures Section Accomplishments


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Support Services Division

Department of Public Safety
Support Services Administrator
Ramona P. Patts
4211 Groves Road
Columbus, OH 43232-4104
Office : (614) 645-7710
Fax : (614) 645-4819
Hours:
   Week Days: 7:00 AM - 4:30 PM